Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect and handle your information.
At Agasthi, your privacy and trust are important to us. This policy explains clearly how we collect, use, and protect your information when you use our website, mobile app, or other related services ("Services"). By using Agasthi, you agree to the practices described below.
1. Information We Collect
We collect only the information needed to provide you a safe and enjoyable experience:
Personal Information
- •Name, date of birth, gender, and contact details (email, phone)
- •Identification documents (national ID or passport) for verification purposes
- •Profile photos, family, and optional horoscope or lifestyle details
- •Account preferences and subscription information
Usage & Technical Information
- •IP address, browser type and version, device type, and operating system
- •Pages visited, time spent, and interactions with the Service
- •Mobile device identifiers, app version, and activity logs for troubleshooting and performance
Cookies & Tracking Technologies
Cookies help us authenticate you, remember your preferences, analyze usage, and improve your experience. You can disable cookies in your browser, but some features may not work properly.
Financial Information
For paid features or subscriptions, we may process payments through secure third-party providers. We do not store your credit or debit card information.
Behavioral Data
Data on your interactions, preferences, and activity on the Service to provide better matchmaking suggestions and improve our platform.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve Agasthi Services
- Create, manage, and verify your account and profile
- Facilitate secure and trusted matchmaking experiences
- Communicate important updates, offers, and service notifications
- Respond to your inquiries and provide customer support
- Conduct research and analytics to improve the Service
- Detect and prevent fraud, unauthorized access, or other security risks
- Comply with legal requirements and protect our rights and the rights of users
3. Information Sharing
We respect your privacy and do not sell or trade your data. We may share information only in limited situations:
- With trusted service providers to help deliver our Services
- When required by law or legal authorities
- In connection with mergers, acquisitions, or business transfers
- With your consent or as part of features you choose (e.g., public profile visibility)
All third parties with access to your information must maintain confidentiality and use it only for the purposes agreed with us.
4. Security
We take reasonable steps to protect your data, including:
- •Encrypted communication and secure servers
- •Restricted access to personal information within our organization
- •Regular monitoring and audits to identify potential risks
- •Data anonymization when possible
While we work hard to keep your data safe, no online system is 100% secure, so please use caution when sharing personal information.
5. Verification & Authenticity
To keep our platform trustworthy:
- We may manually review user-submitted information
- Contact details may be verified
- Optional parental or family verification may be conducted
- Government-issued ID verification may be required for certain features
These steps help protect users and build confidence in our platform, but we cannot guarantee the accuracy of all information provided by users.
6. Data Retention & Deletion
- We retain personal information only as long as necessary to provide Services and comply with legal obligations
- Users can request account deletion at any time. Deleted accounts are removed from searches and visibility
- Some data may remain temporarily in backups for security or compliance purposes
7. Your Rights
Depending on your location, you may have rights including:
- Accessing the personal data we hold about you
- Correcting or updating inaccurate or incomplete information
- Requesting deletion of your data
- Restricting or objecting to certain processing activities
- Receiving your data in a portable format
- Withdrawing consent to marketing communications
- Filing a complaint with a data protection authority
To exercise your rights, contact support@agasthi.lk
8. Children's Privacy
Agasthi is for adults (18+). We do not knowingly collect personal data from minors. If you discover that a child has provided information, please contact us for immediate removal.
9. Third-Party Services & Links
Our Services may include third-party features or links. These third parties maintain their own privacy practices. Agasthi is not responsible for third-party policies, content, or security.
10. International Users
If you access Agasthi from outside Sri Lanka, your data may be transferred to and processed in Sri Lanka. We take reasonable measures to ensure your information is protected during such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated effective date. Continued use of Agasthi constitutes acceptance of any changes.
12. Contact Us
If you have questions, concerns, or requests related to privacy, please contact us: